2-1-1 Orange County offers a comprehensive information and referral system linking Orange County residents to community health and human services and support. Callers seeking assistance can dial 211 (toll-free) 24 hours-a-day and be connected to trained, multilingual Information and Referral specialists. Accessing a database with information on more than 1,800 government and nonprofit agencies offering approximately 4,000 specialized services, these I&R specialists refer callers to the people who can address their particular needs.
Simply put, 2-1-1 is to health and human services what 9-1-1 is to emergency services.
2-1-1 Orange County also serves as a crucial public information system during local emergencies such as earthquake, fire or other disaster.
2-1-1 Orange County, a nonprofit 501(c)(3) organization, is a professional membership association of more than 1,200 information and referral organizations, each supporting 28 state and regional affiliates, that brings people and services together. While every 2-1-1 organization conforms to the guidelines and standards set by the national 2-1-1 organization, each is locally organized and funded.
While 2-1-1 Orange County does not assist with life and death emergencies – those calls are directed to 9-1-1 – we refer callers to organizations qualified to address an incredible array of health and human services, including:
Government assistance programs
Health insurance access programs
Prevention and safety services
Child development care
Medical, dental and vision care
2-1-1 Orange County is available to literally every resident and visitor in Orange County – young and old, rich and poor, male and female, longtime residents and those just arriving from elsewhere.