A summary of this initiative is outlined in the table below:
IT Sourcing Initiative
The objective of this initiative is to develop a cost-effective IT Managed Services model that is suited to the County’s business needs and contract with a vendor(s) to provide these services. CEO/IT is leading this effort through an RFP process, with participation from County Agency and Department representatives. It is anticipated that the County will transition to the new Managed Services model during FY 12-13. The key difference from the current model is that the focus will be on ensuring results (achieving service level requirements) rather than managing resources (purchasing resource hours).
Given Countywide expenditures for ongoing IT services, as well as budgetary pressures, CEO/IT is leading this initiative to find the most cost-effective means to deliver high-quality IT services to our customers. This initiative will address the following business goals:
Provide cost-effective IT service delivery
Redirect IT expenditures to programs and business operations
Provide technology capability to meet business needs
Develop Scope of Work for Utility Services and Voice and Data Converged Network Services
Issue Request for Proposal
Evaluate proposals and recommend Vendors for Best and Final Offer (BAFO) process to the IT Sourcing Committees.
Perform due diligence and BAFO process
Award Managed Services contracts
Transition to new Managed Service model
Implement Converged Voice and Data Network
Hall of Administration 333 W. Santa Ana Blvd. Santa Ana, CA 92701 855.886.5400
Making Orange County a safe, healthy, and fulfilling place to live, work, and play, today and for generations to come, by providing outstanding, cost-effective regional public services.
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