This article focuses on a critical CEO/Information Technology initiative known as “IT Sourcing”. This initiative focuses on the rebid for the IT services currently being provided by Xerox (formerly ACS). The article addresses why are we doing this, what is changing, and some of the benefits that will be gained.
In the summer and fall of 2011, the Technology Council Collaboration Services project team, consisting of several Agency/Department representatives, reviewed the state of collaboration technologies throughout the County. The team found that while many agencies and departments had deployed some type of internal solution, these solutions varied and nothing addressed the many needs of the County as a whole.