Member Services

2012 Member Services

PPO Health Plans:

Premier Wellwise, Premier Sharewell, Wellwise (OSM Unit Employees) Benefits and Coverage/Claims Information Blue Shield of California................1-888-235-1767 P.O. Box 272540 Chico, CA 95927-2540 Web site: www.blueshieldca.com/oc Hospital Precertification Review Blue Shield of California................1-888-343-1691 Web site: www.blueshieldca.com/oc Preferred Provider Organization (PPO) Network Blue Shield of California................1-888-235-1767 Web site: www.blueshieldca.com/oc Prescription Drug Card & Mail Order Program (Premier Wellwise) Caltalyst Health Solutions Inc (CHSI).................1-800-573-3583 Web site: www.walgreenhealth.com

Health Maintenance Organizations (HMO):

Cigna Healthcare Cigna Health Plans - Membership Services Dept 1-800-244-6224 400 North Brand Blvd. Glendale, CA 91209

Group No. S019001

Mail order prescription program (3 month supply of maintenance prescriptions) TEL-DRUG or......................................1-800-835-3784 Web Site: www.cigna.com/CountyofOrange KAISER PERMANENTE Kaiser Health Plan - Customer Service Call Center 1-800-464-4000 P.O. Box 1840 Corona, CA 91718-1840

Group No. 1016330000 Web Site: www.kaiserpermanente.org Service Issues with the HMOs County of Orange - Employee Benefits 1-714-834-6282 333 W. Santa Ana Blvd. Santa Ana, CA 92701