Website Accessibility
The County of Orange (“County”) continues its commitment to providing a website accessible to the largest possible audience, regardless of technology or ability. To further this commitment, the County has contracted an independent third-party (Promet Source) for an accessibility audit and review according to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA guidelines. Due to the County’s integration with third-party external vendors and elements, areas within the site remain beyond the County’s control. These elements include, but are not limited to:
- Google Maps or Calendar Events
Until the integration with these external vendors is resolved, the County can only achieve a partial level of conformance according to WCAG. The County is actively working to increase the accessibility and usability of the website and in doing so adheres to many of the available standards and guidelines.
To further our commitment to nondiscrimination, we are continuing to work on the website to ensure the site conforms to Level AA World Wide Web Consortium (W3C) WCAG 2.1. Such guidelines detail best practices for ensuring assistive technology users can access the site. The guidelines also make the site more user friendly for all people.
Web Enhancement Tool
The County of Orange provides a free web enhancement tool that allow site visitors to customize their user experience. To activate the AudioEye Visual Toolkit or view the AudioEye Trusted Certification, please click on the accessibility icon located on the bottom left corner of the web page.
Web Browser Accessibility Features and Keyboard Shortcuts
Many of the popular web browsers, such as Google Chrome, Apple Safari, Mozilla Firefox and Microsoft Edge, have built-in accessibility features and keyboard shortcuts which may help with navigating our website. To view their available features and shortcuts, please visit the links provided below.
Report an Issue or Provide Feedback
The County of Orange welcomes your feedback. Please let us know if you encounter accessibility barriers on our website or have any suggestions for improvements. If you have a disability and the format of any material on our web pages interferes with your ability to access the information, please contact the Department ADA Coordinator. To enable us to respond in a manner most helpful to you, please indicate the nature of the accessibility problem, the web address of the requested material, your preferred format in which you want to receive the material, and your contact information or use the ADA Title II Grievance and Complaint Form to submit your accessibility issue or feedback.
Mailing Address: Department ADA Coordinator
Alternatively, you may submit your feedback or website issues to the County ADA Title II Manager for review and assistance with forwarding the information to the appropriate Department ADA Coordinator.
Mailing Address: CEO Risk Management
400 W. Civic Center Drive, 5th Floor
Santa Ana, CA 92701
Voice: (714) 285-5540
7-1-1 CA Relay Service
Fax: (714) 285-5599
Email: ada@ocgov.com
