Complaints
Each provider has a process for resolving complaints. The first step is to attempt to resolve the issue directly with the provider through their grievance process. The contact information is…
Behavioral Health Services
Our Mission Our mission is to prevent substance abuse and/or mental health crisis; when signs are present, to intervene early and appropriately; and when assessments indicate that treatment is…
Issue Reporting
Issue Reporting If you see or experience potential misconduct, or if you need guidance on a compliance related issue, you are encouraged to first communicate the issue to your supervisor or…
Community Assistance Recovery Empowerment CARE
CARE is a new civil process established to allow counties to focus on serving persons with untreated mental illness and provide behavioral health services. CARE Act connects a person…
Crisis Services
Orange County has a comprehensive array of crisis services that operate 24/7, every day of the year, and are designed to support individuals of all ages who are experiencing, or at risk of…
Crisis Phone Numbers
Phone numbers to call during a crisis: 1) You are experiencing a behavioral health crisis and/or suicidal thoughts. 2) You have attempted suicide and may be living with depression. 3) You are…
Crisis Assessment Emergency Response
This multi-disciplinary program provides prompt, 24 hours a day, 7 days a week year-round response in the county when an individual is experiencing a behavioral health crisis. Clinicians conduct…
Continuum of Care General Membership
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Emotional Support
Warmline Provides 27/7 peer telephone support to those experiencing mild to moderate symptoms of a mental health disorder or who are at risk of developing one.
Crisis Stabilization Residential
Providing emergent stabilization, in-home stabilization, or residential services for individuals experiencing a behavioral health crisis.