AQIS AOABH BHS Downloads
All consumer posters and brochures for Medi-Cal clinic sites are downloadable at the following page - click here.Please contact QMS AOA at AQISSupportTeams@ochca.com or call (714) 834-5601 for any…
Language Translation Services
Policies & Procedures UPDATED Cultural Competency Meeting Consumer Language Needs at Key Points of Contact Distribution of Translated Materials Provider List – Cultural/Linguistic…
Grievances and Appeals
What is a Grievance? A beneficariy's expressed disstistfaction to the Mental Health Plan (MHP), Drug Medi-Cal Organized Delivery System (DMC-ODS), or any provider about any matter having to do…
Grievances Forms
Grievance or Appeal Form (F346-706) (October 2017) Arabic Chinese English Farsi Korean Spanish Vietnamese Grievance Tracking Form Grievance or Appeal Process Posters (October…
Patients Rights Advocacy Services
Orange County Patients’ Rights Advocacy Services (PRAS) was created in response to California legislation requiring each County mental health director to appoint patient rights advocates to…
Alcohol Liaison Office ALO
The Court orders approximately 14,000 defendants to an alcohol program each year. The Health Care Agency, Alcohol Liaison Office provides information regarding alcohol programs and provides the Court…
Suicide Prevention Resources
NATIONAL & OC RESOURCESIf viewing on a phone, click box above to place call.In case of a mental health emergency, please call 9-8-8. If you are experiencing a life threatening emergency, please…
Suicide and Selfharm Support Services
The Suicide and Self-Harm Support Services program is available to individuals of all ages who 1) are experiencing a behavioral health crisis and/or have attempted suicide, 2) have suicidal thoughts…