AQIS AOABH BHS Downloads
All consumer posters and brochures for Medi-Cal clinic sites are downloadable at the following page - click here.Please contact QMS AOA at AQISSupportTeams@ochca.com or call (714) 834-5601 for any…
Language Translation Services
Policies & Procedures UPDATED Cultural Competency Meeting Consumer Language Needs at Key Points of Contact Distribution of Translated Materials Provider List – Cultural/Linguistic…
Grievances and Appeals
What is a Grievance? A beneficariy's expressed disstistfaction to the Mental Health Plan (MHP), Drug Medi-Cal Organized Delivery System (DMC-ODS), or any provider about any matter having to do…
Grievances Forms
Grievance or Appeal Form (F346-706) (October 2017) Arabic Chinese English Farsi Korean Spanish Vietnamese Grievance Tracking Form Grievance or Appeal Process Posters (October…
Patients Rights Advocacy Services
Orange County Patients’ Rights Advocacy Services (PRAS) was created in response to California legislation requiring each County mental health director to appoint patient rights advocates to…
Provider Directory Search
Welcome to the Orange County Medi-Cal Mental Health Plan (MHP) Provider Directory. The provider directory includes the following information: Adult and Older Adult Behavioral Health (AOABH) Services…
MediCal Handbook
This guide will help you know what specialty mental health services are, if you may get them, and how you can get help from the Orange County MHP. For general information and accessibility…