In order to enhance the work environment and continue to provide quality services, and to implement the required annual cultural competence training requirements, Behavioral Health Services (BHS)…

The Health Care Agency - Behavioral Health Services formed the Cultural Competency Committee (now called the Behavioral Health Equity Committee or (BHEC)) in 2016, which includes members from the…

All consumer posters and brochures for Medi-Cal clinic sites are downloadable at the following page - click here.Please contact QMS AOA at AQISSupportTeams@ochca.com or call (714) 834-5601 for any…

Policies & Procedures UPDATED Cultural Competency Meeting Consumer Language Needs at Key Points of Contact Distribution of Translated Materials Provider List – Cultural/Linguistic…

What is a Grievance? A beneficariy's expressed disstistfaction to the Mental Health Plan (MHP), Drug Medi-Cal Organized Delivery System (DMC-ODS), or any provider about any matter having to do…