Santa Ana, CA – The Orange County Clerk-Recorder Department has been recognized with an Achievement Award from the National Association of Counties (NACo) for its Reducing Costs and Increasing Efficiency: The Orange County Passport Program in the County Administration and Management category. The awards honor innovative, effective county government programs that strengthen services for residents.
In May 2021, The Orange County Clerk-Recorder department launched an efficient passport acceptance program to address long wait times and difficulty securing appointments at passport acceptance facilities due to the surge in demand. The department trained and certified staff as passport agents, opened offices strategically to best serve the public, offered appointments and accepted walk-in customers. Initially, the department offered two passport acceptance facilities and has added more since the implementation of the program.
“Once again, I am honored and humbled by this award,” said Clerk-Recorder Hugh Nguyen “We wouldn’t be able to celebrate this achievement if it wasn’t in large part due to the dedication and professionalism of my staff. Their dedication to serving the public and giving them their best day after day is truly admirable.”
Each year, NACo’s Achievement Awards are given in 18 categories that reflect the vast, comprehensive services counties provide. The categories include children and youth, criminal justice and public safety, county administration, information technology, health, civic engagement and more. Launched in 1970, the program is designed to recognize innovation in county government. Each nominated program is judged on its own merits and not against other applications.
“The Achievement Awards demonstrate excellence in county government and the commitment to serve our residents every day,” said NACo President Denise Winfrey. “This year’s winners represent some of the most innovative and collaborative efforts we have seen in over 50 years of presenting these awards.”
For more information about the Clerk-Recorder Department, please visit - OCRecorder.com.
For more information about NACo’s Achievement Awards, click here.
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The National Association of Counties (NACo) strengthens America’s counties, including nearly 40,000 county elected officials and 3.6 million county employees. Founded in 1935, NACo unites county officials to advocate for county government priorities in federal policymaking; promote exemplary county policies and practices; nurture leadership skills and expand knowledge networks; optimize county and taxpayer resources and cost savings; and enrich the public’s understanding of county government. www.naco.org
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