In order to enhance the work environment and continue to provide quality services, and to implement the required annual cultural competence training requirements, Behavioral Health Services (BHS)…

All consumer posters and brochures for Medi-Cal clinic sites are downloadable at the following page - click here.Please contact QMS AOA at AQISSupportTeams@ochca.com or call (714) 834-5601 for any…

Policies & Procedures UPDATED Cultural Competency Meeting Consumer Language Needs at Key Points of Contact Distribution of Translated Materials Provider List – Cultural/Linguistic…

Grievance or Appeal Form (F346-706) (October 2017) Arabic Chinese English Farsi Korean Spanish Vietnamese Grievance Tracking Form Grievance or Appeal Process Posters (October…

Orange County Patients’ Rights Advocacy Services (PRAS) was created in response to California legislation requiring each County mental health director to appoint patient rights advocates to…